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Hours of Operation:

Office: Monday – Friday, 9am – 4pm
Scheduled appointments available until 5pm

Contact Us:

535 East Franklin Street
Hagerstown, Maryland 21740
(301) 790-0275 | Email Us

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Long Term Care Services & Resources

Aging in Place

A local grant funded program that supports seniors and those with disabilities to improve their quality of life through support measures such as education, medical device assess, etc.

Application Assistance

The MAP (Maryland Access Point) department can assist seniors and those with disabilities in completing a variety of applications. Contact the MAP department for details.

Benefits CheckUp©

A secure online site that helps you find benefit programs to assist with paying for medications, health care, food, utilities, and more. You can do it yourself from home in about 15 minutes or come into the office for assistance. Click here for more information.

Community First Choice Program/Support Planning

Provides a wide range of community services and supports to enable older adults and people with disabilities who are financially and medically eligible to live in their own homes.  Referrals made to partnering agencies. 

Community Options Counseling

This service is provided through the MAP department to inform the eligible recipient of community options and resources available to support to live in their own homes.

Economic CheckUp©

Provides older adults experiencing economic distress with a comprehensive assessment of their situation, access to community referrals and follow-up. Click here for more information.

Grandparent/Relative Caregiver Support Group

A support group for grandparents or relatives who are raising their grandchildren. The group meets monthly to receive information about community resources.

New to Medicare Workshop

Are you about to turn 65 or are you new to Medicare? Then this workshop will be invaluable for you to learn more about Medicare. Workshops, which also cover supplemental insurance, are held one day and one evening each month.

Maryland Access Point (MAP)

This program strives to be a single point of entry to assist with Medicaid, Medicare, prescription drug coverage, food assistance, home energy assistance, Supplemental Security Income, and much more. Personal assistance is provided to help people through the maze of forms and agencies.

Medicare Part D Support

One-to-one support offered during open enrollment to educate recipients on their choices. SHIP provides continued support of Medicare Part D after open enrollment is closed.

Mobile Outreach

Our staff regularly travels to familiar locations throughout the county in order to reach seniors who, due to lack of transportation, mobility or resources, might not apply for benefits they need. Seniors can find out if they are eligible for assistance programs such as SNAP (Supplemental Nutrition Assistance Program), Renters and Homeowners Tax Credit Assistance, the Maryland Senior Prescription Drug Program, and services to help pay for Medicare premiums. Home visits are also available to the homebound by appointment.

“Money Follows the Person” Options Counseling for Institutionalized Individuals

In 2009, the Maryland Medicaid Agency began operations under the federal “Money Follows the Person” initiative to identify Medicaid eligible individuals in nursing homes who wanted to transition back into the community. The options counselor goes to the nursing home, meets with the individual to discuss options for community living, and assists with applications for home and community-based waiver programs.

Senior Assisted Living Group Home Subsidy Program (SALGHS)

Provides low and moderate-income seniors with access to assisted living in small group homes, which are licensed by the Department of Health and Mental Hygiene for four through 16 residents.

Senior Care Program

Provides case management and funds for services for individuals 65 and above, who are financially and functionally eligible, that may be at risk of nursing home placement. Senior Care allows seniors to live with dignity and comfort in their own homes and at a lower cost than nursing homes. Assistance with housekeeping, meals, and personal care is available for qualified applicants.  Referrals made to community partners. 

Senior Medicare Patrol (SMP)

SMPs empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse through outreach, counseling, and education

Senior Mental Health Program

The Washington County Commission on Aging makes referrals to partnering agencies for mental health services. 

State Health Insurance Program (SHIP)

This program assists Medicare-eligible individuals and family members to understand all parts of Medicare. One-on-one assistance in navigating the Medicare Part D Prescription Drug Program, filing appeals and resolving delays on claims is offered. Long-Term Care Insurance information is also available, as well as personal help in filling out applications for state or local financial assistance. New to Medicare workshops, which also cover supplemental insurance, are held on one day and one evening each month.

The Home and Community-Based Options Waiver

Also known as Community Options Waiver, this program provides community services and supports to enable older adults and people with physical disabilities, to live in their own homes or in a licensed Assisted Living Facility in lieu of a nursing facility. Individuals must meet a nursing facility level of care, as well as financial criteria to qualify.  Referrals are made to partnering agencies. 

To learn more about any of our Long Term Care Services & Resources, contact our office.

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