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Hours of Operation:

Office: Monday – Friday, 9am – 4pm
Scheduled appointments available until 5pm

Contact Us:

535 East Franklin Street
Hagerstown, Maryland 21740
(301) 790-0275 | Email Us

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Employment

Administrative Liaison

Full Time Non-Exempt Position; 35 hours per week Monday – Friday, 7 hours per day

The Washington County Commission on Aging / Area Agency on Aging seeks a full-time administrative liaison.  This position will provide community education, community involvement and requires excellent computer skills.

Responsibilities include:

  • Public speaking/education programs to plan, prepare and teach various education programs.
  • Coordination with Education and Outreach Manager to provide for process of scheduling and preparing of education programs.
  • Database Management with our data entry computer system to include maintenance, training and oversight.
  • Assist WCCOA staff in organizing and managing unified client record filing system.

Requirements:

  • Associates Degree in Information technology or similar field preferred.
  • Three or more years of relevant experience with IT, education, training and technical assistance.
  • Hours of employment may vary based on organizational needs and programming.
  • Organization skills, Advanced computer experience is required; computer skills (internet, email, and Microsoft office programs including PowerPoint and data entry systems), creativity, and flexibility required.
  • Quick to adapt to rapidly changing environment and ability to learn new skills easily.
  • Must have a valid driver’s license with insurance.
  • Background check.

Ombudsman

Full Time Exempt Position; 40 hours per week Monday - Friday

The Washington County Commission on Aging / Area Agency on Aging seeks a full-time Ombudsman to provide advocacy to residents of Nursing Home, board and care homes, and Assisted Living Facilities for the Ombudsman Program. They are responsible to resolve problems of individual residents and to bring about changes at the local, state and national levels that will improve the care and quality of life for seniors in Washington County. 

Responsibilities include:

  • Receive complaints from or on behalf of long-term care residents. After receipt of complaint and with consent of the resident and/or legal representative, initiate advocacy.
  • Visit nursing home facilities at least monthly to develop resident rapport and assess quality of care, quality of life and resident rights.
  • Long Term Care Ombudsman advocates for residents of nursing homes and assisted living facilities.  Ombudsman work to resolve complaints affecting these residents.
  • Provide input to the Office of Health Care Quality survey teams and attend scheduled exit conferences.
  • Establish, organize and maintain files. All ombudsman cases, consults and activities are entered into a designated ombudsman software. Hard copy of cases is discretionary.

Requirements:

  • Bachelor Degree required.
  • Three or more years of relevant experience with social service experience preferred.
  • Hours of employment may vary based on organizational needs and programming.
  • Organization skills, computer skills (internet, email, and Microsoft office programs including PowerPoint), creativity, and flexibility required.
  • Basic computer experience is required.
  • Must have a valid driver’s license with insurance.
  • Background check.

MAP/Community Health Worker Specialist

Full Time – non-exempt position; 37.5 hours per week, Monday – Friday 9:00 am – 5:00 pm

Considering a career change for the new year?  Are you looking for if you are looking to help in your community? Are you compassionate, care about others and have excellent communication skills?  If so, the Washington County Commission on Aging, Inc. may have what you are looking for. This entry-level position offers growth, change, and hands-on learning while supporting senior clients as a Maryland Access Point (MAP) Community Health Worker (CHW). This position provides assistance to individuals and their families to navigate and access home & community-based services/resources in an effort to adopt healthy behaviors through goal setting and advocacy.

Exceptional organization and interpersonal skills, with attention to detail required; strong oral/written communication skills are a must.  Must be able to identify and use resources, have initiative, be self-directed, and have the capacity to work independently.   Must be flexible and possess the ability to multitask in a fast-paced, changing environment. Ability and willingness to provide emotional support, encouragement, and motivation to individuals as well as the ability to initiate and maintain positive working relationships with staff and other organizations.  Requires the ability to travel throughout Washington County and must have a valid driver’s license and automobile that is insured.  Must be able to lift/push/pull up to 50 lbs.

High School Diploma/GED General Studies. Some college credits preferred. Physical/drug screen and background check are required.

This full-time position offers coverage to include Health Insurance, Life Insurance, Dental, and Vision. Leave benefits including vacation, sick time, personal days, and floating holidays. Employees can contribute to our 403B Retirement Plan and the organization will match up to 5% of the salary after 1 year of employment.

f you are interested, please submit your resume and cover letter to the Human Resource Director at smauk@wccoaging.org or stop by Monday through Friday between 9am – 4pm to fill out an application at 535 East Franklin Street, Hagerstown, MD. 

Equal Opportunity Employer

 

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